![]() If, for any reason, it is mishandled or lost once you turn it over, that's your proof that UPS received and accepted it, so you shouldn't be charged for unreturned equipment. If you do this, just make sure that you get the printout with the barcode and serial numbers of all of the returned hardware from The UPS Store. But they won't even be hassled to do their jobs now if they don't think they're going to make a Spectrum Mobile sale.īut that experience was very validating to my cancellation of TV service I'd had with them for 10 years. Since they've repurposed their retail outlets into mobile phone stores, the employees have no interest in servicing cable, internet, and phone customers anymore. ![]() Visit Self Service Schedule Your Next in-Store Reservation Simply find a store and click Make Reservation to get started. Consistently demonstrates excellent leadership and. Actively and consistently supports efforts of their team to engage customers in a retail environment and drives the sale of Charter product and services. Spectrum customers can also find help online. The Spectrum Store Manager is responsible for building a highly successful sales, retention and customer care culture inside their store. When I walked in with a box of old set-top boxes in hand, the one immediately looked over and told me they "don't take equipment returns here," and directed me to The UPS Store down the road. Visit a Spectrum Store Come see us to shop and learn about new products, upgrade services, pick up equipment (including self-install) and make payments. There were 3 employees all just standing around talking to each other. ![]() ![]() Last time I returned equipment, there was no wait at the Spectrum store. ![]()
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