all because the first employee clearly made a mistake and didn't document things correctly. I felt pushed aside, embarrassed, and belittled by multiples employees. nor did it make us wants to fly on American again. with the tools and parts to fix your car and truck quickly, and clean up when were done. I was so stressed out to begin with and this deffinately didn't help. Get Auto Repairs in Lubbock, Texas From Our Mobile Mechanics. I ALWAYS have the proper documentation as does my husband and we have never ran into this kind of disappointment and embarrassment from any airline until now. she then proceeded "no they are not they are not even listed on this flight" at this point I'm EXTREMLY embarrassed because people on the plane are paying attention and drawing attention to us but not only that. we peoceeded again to explain for the seventh time that they were emotional support animals. Fast forward AGAIN to sitting on the flight the flight attendant comes over and says "guys where's you carrier the dogs need to be under the seats". They let everyone on the plane and still made us stand there and finally said "just go but your dogs aren't on this flight". in front of a bunch of people in line, out of breath, and now embarrassed I am forced to take out my folder and give them all the paperwork I had just given to the customer service desk before our first flight. with your car is half the battle in making sure its fixed appropriately. We ran from one gate to the next hoping we wouldn't miss our flight and when we got there they wouldn't let us on the plane saying things like "your dogs are not on this flight" "there is no documentation" "well then you must not have the right paperwork". Get expert automotive diagnostic services and auto electrical services in. This now only made our 50 min layover in DC 20 min by the time we landed. Fast forward to finally getting to the gate after being stressed and our flight was delayed. Brought to the airport and sit had to sit at the counter like the girl didn't know what she was doing. She reiterated to me that we needed in addition to the letterhead from the doctor a form filled out (which we both did ). When I called to tell them over the phone we would have our emotional support animal I got an attitude as if I hadn't been doing this for the last 4 years. I have anxiety to the max about it & my husband gets ulcerative colitis flare ups any time he's stressed out which is usually while we fly and having our dogs with us turkey makes us feel better. I travel with an emotional support animal as does my husband because we don't do well with flying. Our current ad includes all our latest deals, and you can find more ways to save on parts, tools, and supplies by checking out our coupons & promotions, rebates, and loyalty rewards.Cons: "From the get go it was an awful experience. Your local O'Reilly Auto Parts is committed to helping you get the job done right and saving money in the process. With more than 5,000 O'Reilly Auto Parts stores across the US, there's always an O'Reilly Auto Parts near you. Whether you need a new alternator, oil filter, or coolant, O'Reilly store #1005 will help you find the right parts for your vehicle. If you have questions, stop by and talk to one of our Parts Professionals today. We are also one of many O'Reilly locations that offer brake rotor and drum resurfacing. Need a tool you don't have at home for a one-time job? Take advantage of our free tool rental program today (refundable deposit required). We carry the parts, tools, and accessories you need, as well as offering Store Services like free battery testing, wiper blade & bulb installation, fluid recycling, and Check Engine light testing. Your Lubbock, Texas O'Reilly Auto Parts store #1005 is located at 2127 50th Street in the Oakwood Shopping Center.
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